Bristol, TN, September 1, 2025
News Summary
The residency program at ETSU Health Family Medicine Bristol has received the Cup of Kindness Community Service Award in recognition of its commitment to quality healthcare and community support. This award highlights the program’s successful partnership with Healing Hands Health, facilitating over 1,600 patient encounters for uninsured individuals. Led by Dr. Elizabeth White, the program aims to deliver comprehensive primary care while nurturing the next generation of healthcare professionals in the region.
Bristol, TN – East Tennessee State University’s residency program at ETSU Health Family Medicine Bristol has been honored with the Cup of Kindness Community Service Award during The Business Journal of Tri-Cities TN/VA’s 2025 Healthcare Heroes Awards Ceremony. This recognition highlights the residency program’s commitment to quality healthcare and community support in the region.
Each year, The Business Journal honors individuals and organizations throughout northeast Tennessee and southwest Virginia for their contributions to healthcare. The Cup of Kindness Community Service Award is one of five award categories given at the ceremony, showcasing outstanding service and dedication in improving healthcare access and quality for all.
The program received the nomination from Healing Hands Health, an organization dedicated to assisting individuals with limited insurance. The partnership between the Bristol residency program and Healing Hands has proven to be particularly beneficial, as it has facilitated over 1,600 patient encounters for approximately 500 uninsured individuals. This extensive outreach underscores the program’s impact in meeting the healthcare needs of vulnerable populations.
Residents in the award-winning program aim to deliver high-quality, whole-person care that goes beyond basic medical treatment. Their work has been characterized by compassion and clinical excellence, significantly improving the lives of many who feel overlooked by the healthcare system. The role of residents in this program is crucial, as they undergo specialized postgraduate training while providing comprehensive primary care at ETSU Health Family Medicine Bristol.
The leadership of the Bristol Family Medicine Residency Program includes Dr. Elizabeth White and eight faculty physicians. Dr. Kelsey Lloyd, a graduate of Quillen College of Medicine, serves as the medical director for Healing Hands Health, further bridging the gap between education and practical, community-focused healthcare delivery.
ETSU Health Family Medicine Bristol is strategically located at 208 Medical Park Boulevard and can be reached at 423-989-4050 or through their website, ETSUHealth.org. The residency program is part of a larger network, as ETSU Health operates 30 clinical sites that employ over 300 healthcare providers, all dedicated to enhancing health in northeast Tennessee across various medical specialties.
Through programs like the Bristol residency, ETSU Health exemplifies a commitment to nurturing the next generation of healthcare professionals, while simultaneously addressing the critical health needs of the community it serves.
Frequently Asked Questions
What is the Cup of Kindness Community Service Award?
The Cup of Kindness Community Service Award is given by The Business Journal of Tri-Cities TN/VA to recognize individuals and organizations providing exceptional healthcare services in the region.
How many patient encounters has the Bristol residency program facilitated?
The program has facilitated over 1,600 patient encounters for approximately 500 uninsured individuals.
Who leads the Bristol Family Medicine Residency Program?
The program is led by Dr. Elizabeth White, alongside eight faculty physicians, including Dr. Kelsey Lloyd as medical director for Healing Hands Health.
Where is ETSU Health Family Medicine Bristol located?
ETSU Health Family Medicine Bristol is located at 208 Medical Park Boulevard.
Deeper Dive: News & Info About This Topic
HERE Resources
Additional Resources
- Elizabethton Star: ETSU Health Family Medicine Bristol Recognized
- Wikipedia: Healthcare
- Bristol Press: Bristol Officer & K9 Honorees
- Google Search: Healthcare Heroes
- Virginia Mercury: Community Health Workers, Behind-the-Scenes Heroes
- Google Scholar: Community Health Workers
- BBC News: Healthcare Heroes Article
- Encyclopedia Britannica: Health Care
- NBC Connecticut: CT Heroes
- Google News: Healthcare Awards

Author: STAFF HERE BRISTOL WRITTER
The BRISTOL STAFF WRITER represents the experienced team at HEREBristol.com, your go-to source for actionable local news and information in Bristol, Sullivan County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as the Bristol Rhythm & Roots Reunion, NASCAR races at Bristol Motor Speedway, Border Bash concert series, and the Hot Bristol Night Car Show. Our coverage extends to key organizations like the Bristol Chamber of Commerce, Believe in Bristol, and the Birthplace of Country Music, plus leading businesses in healthcare, manufacturing, and entertainment that power the local economy such as Ballad Health, Strongwell, and Bristol Motor Speedway. As part of the broader HERE network, including HEREChattanooga.com, HEREKnoxville.com, HEREMemphis.com, and HERENashville.com, we provide comprehensive, credible insights into Tennessee's dynamic landscape.


